Multidimensional Healthcare: The Future of Patient Experience
Rapid advancements in mobile technology and artificial intelligence (AI) are expanding the possibilities on how to create innovative patient experiences and multidimensional facilities. The following text is from “Multidimensional Healthcare: The Future of Patient Experience” website and white paper by Journey.
How are top hospital systems future-proofing their investments in patient and staff experience in this competitive healthcare landscape?
Journey’s latest report is our vision for how ambulatory and cancer care services must evolve into multidimensional facilities that connect physical, digital, and immersive technologies into seamless patient experiences.
Early multidimensional care prototypes are already exceeding expectations for health brands and delivering peerless personalized care into patients’ lives 24/7, no matter where they are.
Our groundbreaking report is the result of 22 in-depth interviews with patient experience experts, including leaders in top hospital systems and designers of novel care facilities and digital services. The consensus was clear: health systems of the future will be redesigned with seamless patient experience and flexibility at their core.
About Journey
Journey is a global design and innovation studio pioneering multidimensional experiences (MDX) that transform how people perceive, engage, and interact with the world. With studios in New York, London, Miami and Dubai, we blend strategy, design, technology and narrative to create sensory-rich journeys that ignite emotion and deepen connections between people, brands and culture. Our innovative Experience Stack draws on expertise in physical design, lighting, live & immersive, and emerging technology to deliver industry-first solutions for entertainment, healthcare, retail, hospitality, real estate, and cultural institutions. At Journey, we’re not just designing experiences that are consumed, but that are lived and felt across every dimension of human interaction. Get started at www.journey.world.