PCC Natural Markets have grown organically over 50 years into seven urban neighborhood stores. The design team helped them realize an opportunity not only to design the details of their newest store, but also to use the same elements in the redesign of their other existing properties and branded products. An entirely new logo and positioning were created.
PCC’s mission has been focused on their critically important community and farm-based support programs. True to the character of the Fremont neighborhood, local artists were commissioned to create exciting works of art that infuse the mission of the co-op philosophy subtly into the customer’s mind. Signage is often more image than words, in the Japanese kanban style. This approach has broadened the base of their shopping customer to include those outside the “co-op membership” mentality.
Understanding the importance of the co-op’s values, the design team partnered with PCC’s marketing staff to develop a sensitive way to upgrade their identity on everything without wasting resources – financially or ecologically. Store items bearing their old identity were inventoried, used up, and reordered using the new identity program. This was a more appropriate roll-out for the green organization; the change happened naturally within a few months. The team was involved in everything including shopping bags, nametags, coffee cups, membership brochures, and advertising. A new website design complements the transition. Creating a new regional identity has increased traffic, memberships, and sales.
Paula Rees (Design Principal); John Fulton, Brian Fraley (Designers); Bruce Hale, Lei Ann Shiramizu (Design Consultants); Eric Junes, Robert Keding (Production)
SignTech Seattle (Principal Fabricator); Rainier Industries; Zeppelin Studios; Ann Sacks Tile; Jil Smith, Morgan Brig (Artists)