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As part of WMATA’s initiative to give customers real-time arrival bus information, solar-powered, Connectpoint® Digital Bus Stops have been deployed along Columbia Pike, one of Metro’s busiest transit service lines and other locations. In addition to real-time bus information, customized alert messaging is available so riders can adjust their journey quickly and make smart choices based on the easy-to-read, ePaper Digital Bus Stops mounted at more than twenty local bus stops.
“We are always looking at ways to improve customer experience and through Connectpoint’s ePaper Digital Bus Stops we can now broadcast a variety of content including next departure, service alerts, maps and custom messages,” said Metro senior program manager, Scottie Borders. “Not only will this be a better experience for our riders, these Digital Bus Stops have low power requirements and allow us to power signs without a connection to the grid.”
“Metro is notable for its transit initiatives when it comes to new customer amenities,” commented Rick Wood, CEO and president of Connectpoint®. “Sustainable, easy-to-read, real-time Digital Bus Stops are in line with what today’s transit rider wants and needs to navigate their trip.”