Wayfinding Management—Models & Methods in Healthcare Environments

Cincinnati Children’s Hospital facility branded environment design by Kolar Design, photo by Joe Harrison, JH Photo.

Recently, researcher and author Leslie Wolke of MapWell Studio completed a report entitled "Wayfinding Management: Models & Methods in Healthcare Environments" through a grant from the Sign Research Foundation. The five-member project Advisory Team included SEGD members Teresa Cox of APCO Signs, Anna Crider-Sharp of Two Twelve and Steven Stamper of fd2s.

Wolke's study investigates the people, processes, and tools that some of the leading medical facilities in the U.S. have put into place to manage their wayfinding systems, from static signage to wayfinding apps. She interviewed staff responsible for wayfinding and signage at seven large institutions who oversee a cumulative 65 million square feet of clinical and research facilities.

From that process and the resultant case studies, Wolke derived seven best practices to manage signage and wayfinding systems that can be applied to facilities great and small, in healthcare or in other segments. “I enjoyed learning how these administrators manage wayfinding for some of the country’s most respected healthcare institutions," says Wolke. "So many of their processes will resonate with those who manage wayfinding systems in any environment.”

The report will be mentioned in the March issue of Healthcare Design Magazine and is available for free on the SRF website.

More information available at www.map-well.com


Image credits: Cincinnati Children’s Hospital, design by Kolar Design, photo by Joe Harrison, JH Photo.

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