Formation (Houston) has built a diverse portfolio of work in their first decade. From large-scale planning and implementation projects for nationally-recognized institutions to identity development for local brands, their work is shaping and improving outcomes across the country.
Lauded by the 2016 SEGD Global Design Awards jury as a "true example of a human-focused project," Formation's assessment of the existing conditions and user satisfaction with wayfinding at Texas Children's Hospital's established an alternative reading of the hospital's “sensory landscape”.
In fiscal year 2013, the Centers for Medicare & Medicaid (CMS) began withholding a portion of hospital payments based on their performance. CMS makes adjustments to measures and domain weights each year to reflect an emphasis on those areas most in need of improved performance. Four domains will impact up to 2% of a hospital’s Medicare reimbursement in FFY 2017: process of care (core measures), patient experience (HCAHPS), efficiency of care and outcomes.
Problem solving is achieved through critical, objective thinking, which results in solutions that are both aesthetically pleasing and functionally proficient. This approach provides a vantage point that addresses the user’s emotional and physical needs.
We understand, plan and design content within the context of the entire experience, managing outcomes, not features. We believe great design is the unifying thread to a great experience.