Philip LeBlanc

Formation

Profile
Problem solving is achieved through critical, objective thinking, which results in solutions that are both aesthetically pleasing and functionally proficient. This approach provides a vantage point that addresses the user’s emotional and physical needs.

We understand, plan and design content within the context of the entire experience, managing outcomes, not features. We believe great design is the unifying thread to a great experience.

Texas Children’s Hospital Wayfinding

Merit Award 2016
Texas Children’s Hospital Wayfinding

In fiscal year 2013, the Centers for Medicare & Medicaid (CMS) began withholding a portion of hospital payments based on their performance. CMS makes adjustments to measures and domain weights each year to reflect an emphasis on those areas most in need of improved performance. Four domains will impact up to 2% of a hospital’s Medicare reimbursement in FFY 2017: process of care (core measures), patient experience (HCAHPS), efficiency of care and outcomes.

Formation
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