2015 Customer Experience

Premier Mounts

Premier Mounts was founded in 1977 as an audiovisual manufacturer’s representative firm and soon began to fill a gap in the A/V marketplace by creating its own high-quality line of display mounts and carts. The Premier Mounts reputation for over 37 years, continues to be quality and innovation in audio visual mount design, engineering, manufacturing, and customer service, maintaining its position as the top AV mounting solutions consultants in the industry.

NanoLumens

2018 SEGD Arrow Award Winner

NanoLumens is revolutionizing the world of digital media with our elegant, simple and energy efficient line of digital display solutions. We have developed a patented process based on years of research and development to engineer and design attractive, ultra-slim, lightweight and flexible large format digital displays in virtually any size, shape or curvature.

Daktronics

2006 Arrow Award honoree

Daktronics has delivered innovative LED video, messaging and scoreboard solutions for more than 40 years. With tens of thousands of systems installed around the world, the company is recognized as the leading designer and manufacturer of LED message displays worldwide.

Planar

Planar Systems Inc. is a global leader in digital display technology providing premier solutions ranging from desktop monitors to video walls to interactive visual experiences. Whether displaying information or inspiration, industry leaders rely on Planar’s differentiated digital display technology for a range of applications. Retailers, educational institutions, government agencies, businesses, utilities and energy firms, and home theater enthusiasts all depend on Planar to provide superior performance when image experience is of the highest importance.

2015 Customer Experiences Workshop

SEGD 2015 CX Workshop Highlight Image

Date: 

Tuesday, March 10, 2015 - 8:00am

 

Digital technology is transforming the way that people connect to spaces such as shopping centers, corporate visitor centers, shops, hotel lobbies, as well as public spaces. It's not just about consumerism, and it's not about more-is-more. It's about meaningful messaging, content, and experiences that emotionally connect people to their interests, their values, and their needs.

Event type: 

Creating Digital Experiences for Your "Customers"

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They’re probably not your customers. In fact, they may not be “customers" per se at all, but they are the key to your client’s ROI in your design. As shopping options increase, particularly in terms of the convenience, ease, and personalization of online shopping, the in-store shopper increasingly wants a similarly enhanced experience, but all the more memorable as it is happening in the physical environment.

Enter interactive "smart" shopping experiences.

What is Customer Experience and Why Should You Care?

Customer Experience is not just about the experiences customers have in retail settings. CX also refers to users in non-retail settings as well. At SEGD’s CX Workshop—March 10 at the Digital Signage Expo in Las Vegas—you’ll see how this form of experience design is using digital technology to connect people to brands and spaces—from retail stores to sports arena and from hospitality and entertainment venues to corporate spaces.

Customer Experience in the State of Flow

dBCube by Stimulant

Innovation studio Stimulant uses emerging technologies to transform static physical spaces into dynamic interactive environments. Their ultimate goal, beyond connecting people with brands, is to create that elusive State of Flow between content, curiosity, and memorable experience. Join Stimulant CEO Darren David at SEGD’s CX Workshop March 10 in Las Vegas! This week, he and Design Director Nathan Moody gave SEGD a sneak preview of their presentation on balance, technology, and emerging possibilities.

Architect-ing Customer Experience with Array Interactive

Adobe Briefing Center

Jeff Dumo uses the word “architect” as a verb. His agency Array Interactive “architects” digital experiences for built environments. That’s an important grammatical and functional distinction, because Array believes digital experiences should be a seamless part of the physical space, not pasted on as an afterthought. Learn how Dumo tackles customer experience—and what he thinks about the term “digital signage”—at the SEGD CX Workshop March 10 in Las Vegas!

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