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Ryan Kovalak is a partner based in Lippincott’s New York office. His focus is on developing retail environments that deliver immersive and compelling customer experiences firmly grounded in strategic thinking. He has experience across diverse categories including consumer electronics, financial services retail, supermarkets, quick service restaurants, automotive, petroleum retail and airlines. He is a versatile and innovative design and branding expert with extensive experience in the retail market sector. Offering deep expertise in design, strategy, customer experience, and innovation, Ryan has a career hallmarked by driving complex projects for multibillion-dollar clients. He is reputed for delivering break-through ideas and concepts aligned with brand that dramatically impact business, revenue, and service.
Most recently, Ryan Kovalak led the design of a multi-format shop concept for a global consumer electronics company. He also has extensive experience with workplace branding and retail and corporate sign program development. In his fifteen years at Lippincott, he has worked with clients including BMW, Chevron, eBay, Infiniti, McDonald’s, Nissan, Penske Automotive Group, RadioShack, Samsung, Save-on-Foods, Sprint, TACA Airlines, United Airlines and Walmart.
Ryan Kovalak specializes in:
- Customer-focused and dedicated to building branding and design concepts that position companies as industry leaders
- Created concepts to attract new customer demographics, realizing millions of financial gain and substantial ROI
- Demonstrated success in leading teams, partnering across multiple functional units to deliver breakthrough solutions
Industry Expertise: Retail, Restaurants, Hospitality, Automotive, Airlines, Financial Services, and Technology
Specialties: Design | Experience Design | Service Design | Design Strategy | Innovation | Customer Experience | User Experience | Digital Interactions | Retail and Hospitality Design | Creative Direction | Brand Strategy | Consulting
View more of Ryan Kovalak's work at Lippincott. Connect with Ryan on LinkedIn.