Reality Interactive

Your digital partner in creating better retail and event experiences.

Reality Interactive is a multi-award winning, full service digital specialist. We are experts in creating innovative retail and event experiences using kiosks, digital signage and a full suite of interactive and creative technologies.

Over the past 10 years we've created hundreds of dynamic in-store experiences partnering with some of the world's biggest brands and their agencies. Our team is ready to tell your brand's story with award-winning digital environments and custom content, all backed by a goal-based rock-solid strategy.

We work with agencies, brands and retailers to provide:

Creative Technology & Solutions Engineering
From better customer experiences, to increased in-store sales, to reduced operational costs, we work
with leading technologies and find ingenious ways around constraints to bring your big ideas to life. We can create unique custom-engineered systems from the ground up, or build from existing foundational platforms to get you to market faster. Don’t worry about what you think technology can or cannot do …just come up with the best idea.  We’ll make it happen.

Retail Optimized content
Your TV commercial is perfect for TV, and your online videos are ideal for web. But creating content for in-store experiences and displays requires a very specialized skillset. From gorgeous motion graphics to 3D animations, we can create original content or leverage your existing assets taking into account sight-lines, pacing, placement, customer mindset and dozens of other factors unique to retail environments. We give you the option of taking charge of your digital displays with bitSHUTTLE®, our premium content management system specifically designed for retail environments.

Logistics & Retail Rugged implementation - A million moving parts and one company to handle them all.
Getting programs off the drawing board and into the marketplace is an often complex undertaking that requires pinpoint timing and exceptional organizational skills. At Reality, navigating logistical hurdles is one of the things we do best. With over 10 years of projects under our belt, we're adept at anticipating complications and heading them off before they arise. The result? Programs that run smoothly from the moment they're kicked off to the time they're deployed ... and beyond. We sweat the details, so you don't have to.
Over 75% of our customers switched from another their digital retail services provider for this very reason.

Customer Support & Monitoring
We employ a single, centralized operations team that recognizes and tracks all field-related issues and threats. If there’s a problem in the field, our in-house tier 1, 2 and 3 customer support teams are available 24/7 to resolve it.  Using the latest cloud technologies, our continuous improvement model enables us to remotely monitor the health, heartbeat and data of our devices in the field. We can easily update systems, add new features and fix problems, all from our home base. Additionally, all our Retail-Rugged tech is designed to be reused or scaled, saving you time and money.

Manufacturing & Deployment
When we say full service we mean it. We configure and kit the solutions we deploy, giving us the ability to test solutions in a simulated lab environment before putting them in your retail center.
We design our own solutions and networks and train our global network of field technicians, ensuring installations and field service are implemented as seamlessly as possible.

How would you like reduced install costs?  We do all the hard work upstream with meticulous planning, processes and friendly install guides that sidestep the need for expensive and specialized installation. Technology pieces leaving our office are fully configured for their ultimate use anywhere in the world. Thousands of successful installations later and you get the benefit of all that priceless experience.

But enough about us. We’re more interested in you. Contact us on 860-346- 2700 to talk about your big ideas or visit our blog to learn how we’re changing the way digital retailing works.

See Reality Interactive's work



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