New Steuben Flagship Store

Honor Award

This store design transmits the culture of Steuben through its appearance and educational videos, making it more accessible and creating a framework for continuing change. The designers changed the relationship between the object and the customer, inviting people to congregate around the circular display tables and experience the glass intimately, thus creating a museum-like educational experience in a retail environment. Flooded with outdoor light, the character of the room changes with each passing cloud. At night, a computer-generated light program becomes a dancing rainbow off the convex underbelly of the mezzanine, while the shifting colors are refracted from every piece of glass on display. It is truly a store that never sleeps.

Jury Comments: 

"This store repositions a company I used to think of as a nice glass manufacturer into a maker of products I lust after. Using museum lighting and presence while allowing close contact with the products is a tightrope walk. The monitor in the table is an unexpected touch and gives a fresh attitude to a product steeped in tradition."

"The incorporation of curtains and fabric with dynamic lighting allows the products to have their own museum presence. The street view was quite ethereal, especially the glowing curtains."

"A stoic and subdued signage program for an upscale brand. Use of creative lighting draws attention to the crystal and its inherent properties."

Design Firm: 

Ralph Appelbaum Associates


Steuben Inc.

Location City: 

New York, New York

Project Area: 


Open Date: 


Project Budget: 


Photo Credits: 

Peter Mauss/Esto

Design Team: 

Ralph Appelbaum (Principal in Charge), Jack Pascarosa, Rick Sobel, Jessica Holbrook, Nadia Coen, George Cooper, Allegra Burnette


Lockwood Greene (architect), F.J. Sciame Construction Co, Inc. (construction manager), Johnson Schwinghammer (lighting), Scharff Weisberg (audiovisual)


Showtime Exhibit Builders Inc., S&G Woodworking, Corcoran Marble and Monument Company, A.S.F. Glass, Inc., Wall Track Systems Inc., Consolidated Carpet Work Inc., Blumcraft of Pittsburgh, Pook, Diemont & OHL, Inc.

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