Digital Technology Employed to Improve the Passenger Experience

Eindenspiekermann designed a system for the Dutch Railways to give passengers more useful information on the platform. Read this Fast Co Designarticle on the project for more insights into why the App version of this idea was not so effective. More information is needed to understand when and what type of digital application is effective in problem solving for users. If you have any examples of useful applications of digital technology please send them to [email protected]so that we can continue to built a library of examples for the community here.

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