Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities

Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities

As part of its mission to develop near-term, practical solutions to problems faced by airport operators, Airport Cooperative Research Program (ACRP) officials selected GS&P to develop a guidebook to help airport operators improve pedestrian wayfinding systems so passengers with disabilities and aging travelers can more easily travel independently through airports.

ACRP Report 177 includes a first-of-its-kind airport wayfinding accessibility audit, along with recommendations and best practices to assist airports in creating a signage and services gap analysis, methods that would allow aging travelers and passengers with disabilities to comfortably utilize technology for wayfinding and suggestions of web-based information for assistance and standardization of wayfinding user interface systems within the airport. Compliance with federal and international regulations and standards is also addressed, along with guidance for coordinating among airlines, security checkpoints, ground transportation operators and other stakeholders.

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Download the ACRP Report 177

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