Art Processors

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We invent intuitive visitor experiences to inspire curiosity

Art Processors is a global experiential design and technology company. We partner with cultural and tourism organizations to invent new realities of human experience.

We offer specialist interactive media and exhibition design services that set a new standard for immersive storytelling, alongside a technology platform that makes it easy to deliver, benchmark and continually improve experiences.


Our story

Art Processors began in 2011 with a mission: to change the way a museum could look and feel with Mona, Museum of Old and New Art in Tasmania, Australia. We sought to democratize the experience; to create new ways of storytelling, no wall labels or scholarly rhetoric. When we started out, the technology we needed didn’t exist, so we invented it. Ten years on, we’re still inventing—dreaming up new ways of storytelling, adding new ways of doing things to our technology platform, and forging new partnerships around the world.

Today we are an international organization with a diverse staff based in Melbourne, Hobart, Sydney, Brisbane, New York City, Washington, D.C., Los Angeles, Atlanta, Milwaukee and San Francisco. Soon growing into Europe.

Understanding and continually exploring the unification of experiential design and technology is critical to everything we do. So too is ensuring we have a positive impact on the people who visit the organizations we partner with—it’s why we do what we do.

What we do

Experiential Design

We experiment and invent new ways of doing things, but people and their stories are the heart of our practice. Our experiences couple deep storytelling with immersive and interactive design, and draw on the growing capabilities of our technology platform.

Technology Platform

Our technology platform, MOS, powers our experiences. From immersive audio experiences to virtual queuing and digital labels, MOS comprises a growing set of integrated software capabilities designed to support the experiential and operational parts of our partners’ businesses.

Long-Term Partnerships

We build lasting relationships with our partners that foster an environment for ongoing learning and adaptation. Drawing on the data insights into visitor behaviors that MOS provides, we work with our partners to measure, improve and refine visitor experiences, deepening engagement and supporting audience growth.

Read more about our work.


Our values

We measure success in how we give back to communities. We’re actively seeking out new opportunities to partner with First Nations artists and organizations, making sure First Nations voices are central in telling their stories.

Integrity is in our DNA. We prioritize building purpose-built, mature technology that exclusively serves the culture sector. Our team includes many professionals who have roots in the museum ecosystem, and intimately understand the real needs of the communities we serve. While our work is visually spectacular, we prioritize leaning into our genuine conviction to do right by our communities by creating experiences that educate and inspire real change.

In everything we do, we are:

  • Collaborative
  • Respectful
  • Diverse and Inclusive
  • Bold
  • Conscious and Adaptive
  • Enthusiastic and Committed


Our growing list of specialties include: 

  • Experience design
  • Exhibition design
  • Indoor location
  • Visitor experience
  • Immersive experience
  • Digital strategy
  • AR, VR and XR
  • Content delivery
  • Mobile guides
  • Bluetooth beacons
  • Content creation
  • Spatial audio tours
  • Immersive sound design



We have produced tightly integrated experiences that enhance visitor engagement for clients including: 

  • The Getty
  • Huntington Library
  • National Museum of Forest Service History
  • National Park Service
  • Portland Museum of Art
  • Winchester Mystery House
  • Elf Attractions
  • Museum of Old and New Art (Mona)
  • National Museum of Australia
  • Western Australian Museum
  • Australian Sports Museum
  • The Australian Stockman’s Hall of Fame
  • Art Gallery of New South Wales
  • Bendigo Art Gallery
  • The University of Melbourne
  • Australian War Memorial
  • State Library of New South Wales



  • SEGD Global Design Awards 2021
  • Museum and Galleries National Awards 2021
  • Multimedia & Publication Design Awards 2021
  • MuseWeb GLAMi Awards 2020
  • American Alliance of Museums MUSE Awards 2019
  • American Alliance of Museums MUSE Awards 2018
  • Australian Event Awards 2016


Art Processors - US
180 Capp Street Unit 4
San Francisco, CA 94110
United States

Sarah van Haastert
Business Development Lead, Experience Design 
[email protected] 
+1 202-766-9181

Erica Washburn
Growth Manager 
[email protected] 
+1 503-544-8831

Art Processors - AU
99 Rokeby Street, Collingwood
Victoria 3066
+61 (03) 9663 1266 

Alice-Anne McRobbie
Group Director - Business Development 
[email protected]   
+61 (04) 1777 2827


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