2011 Arrow Award honoree
Established by its original owners in 1958, Arlon Graphics, LLC is now owned by FLEXcon Company Inc. of Spencer, Massachusetts. The company has grown to be a worldwide organization with several manufacturing locations and strategically positioned distribution warehouses to best service our various customer bases. Our organization operates under the premise that:
- We are dedicated to providing products and services that meet or exceed the expectations of our customers.
- We achieve this by supporting our quality system through effective product design, manufacturing to clear and proven specifications, setting appropriate process goals, and measurement of output.
- Each employee is committed to the process of continuous safety and quality improvement and to the principle of doing it right the first time.
Our total quality management programs, along with our ISO 9001 quality certification, have provided the structure to take our goals to reality. Close sales and R&D interaction ensures that our products are designed to meet the needs of our customers. Further, we understand the requirement for application development and providing support in using our products with your fabrication settings. The company's Technical Service group is available for phone or on-site training and problem solving.
Arlon Graphics's expert Customer Service staff provides confidence with order tracking, stock checks, and sales-lead generation. We don't consider our job done once we've written the order. We are constantly looking for ways to meet or exceed our customers' expectations by improving service levels and offering new or improved products.