How do experience designers use sketching? I use it to quickly test out ideas and develop new ideas as I go. Sketching even very common interaction design patterns (for smartphone apps, for instance) can reveal new ideas for data visualizations or other interaction features. More often, though, making a quick sketch of an interface that seems simple in your mind can reveal fundamental flaws in the idea.
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Andrea Fineman is a designer at Adaptive Path, a user experience design and consulting firm in San Francisco. Fineman is also a coder, a service design enthusiast, and a 2015 graduate of Carnegie Mellon's master's program in interaction design. Her research on customer/employee interaction, personalization, and data is published in SEGD’s online academic research journal Communication + Place.
Andrea Fineman is an interaction designer interested in digital experiences as well as physical spaces. She is especially excited about designing for services and mobile design. Before joining the master's program in interaction design, she studied the history of architecture at Brandeis University, worked in advertising briefly, and spent three years at a boutique customer experience consulting firm in Boston.
In the summer of 2014, Andrea had a product design internship at Fitbit in San Francisco where she got to work on product strategy as well as interaction design and information design. She really enjoyed getting some perspective on how design works in companies. While there, Andrea worked with two engineers to develop a new feature; along the way, they experimented with different management styles including Lean UX.